IT Medic’s objective is to enable your business to reach its goals quickly and cost-effectively using our versatile support services that range from managing your IT systems, offering help-desk services and developing strategic solutions for your individual needs.
Our service strategy is ‘prevention is cheaper than cure’ and as such our goal is to proactively keep your system fully functional at all times. We therefore recommend a proactive maintenance approach to your IT systems.
This approach encompasses IT support, strategic and budget forecasting, and ensuring your internet systems (including internet access, website and email) are operating efficiently. We also monitor your anti-virus and back-up systems to ensure they are operational and your network security is functional.
Our service strategy is to understand your business environment and develop solutions that work
We also offer individual strategic advice and tailor- made one off casual solutions.
Our technicians have developed best practice procedures and processes guaranteeing a long and satisfying relationship with you and your business.
Why use IT Medic Australia P/L ?
|We are Specialists||Our specialty is computer systems for small business. We are very good at what we do, with many satisfied clients.|
|We are Pro-Active||Most IT companies only show up at your office when there is a problem. IT Medic can drop in when they are passing by to make sure everything is running smoothly.|
|All our engineers have a university degree and years of experience servicing companies like yours.|
|We Listen to you||We will listen to what you require from your IT infrastructure, so our advice and support plans can be tailored to your needs and budget.|
|We speak your
|Communication is the most important element in any business. That’s why IT Medic will drop into your office often, even when things are running smoothly. We believe that face to face communication is the best way to get a feel for your business needs.|
|We deal with
|We deal with many different types of business and can offer our expertise to help improve the way your computers are used.|
|On-going IT Support||Need computer expertise at call, but you can’t afford to employ a full-time person to provide the service? IT Medic will be available when you need computer assistance, over the phone or on-site. Our support plans make it easy for you to have your computer running at their best.|
We’ll keep your computer systems healthy