Our managed IT solutions provide greater productivity for your staff due to lower downtime and friendly helpful helpdesk run by staff that speak your language.
Giving us full control of your IT systems on a fixed monthly fee we can keep your systems running more efficiently, with faster response times, and happier staff. As a Managed IT Service Provider we have a suite of monitoring tools to keep a close eye on your systems and fix any issues before they impact your business.
We will include all the necessary services into one price to suit your network environment, your level of demand, the number of staff and the age of the IT equipment.
Our typical agreement will include:
- Unlimited On Site support for all Melbourne offices.
- Unlimited Remote support
- Unlimited Email support
- Unlimited Telephone support
- Managed Server maintenance
- Managed Workstation maintenance
- Managed SPAM service hosted in the cloud (IT Medic SPAM Defender)
- Managed Backup Service – Onsite and Cloud (Offsite)
- Managed Sonicwall Reporting Service( Internet and data usage reporting)
- Managed AntiVirus Service / Anti-Malware Service
- Web Hosting Service( we will host your website)
- IT Medic Managed Email Archiver (Email Archiving in the cloud)
- Quarterly meetings to discuss IT and your business.
- New computers / printers etc installed free when purchased through IT Medic
All these services will be customised to suit your business. They combine to allow us to provide a Fixed price IT agreement to make your business more efficient while also allowing you to budget your IT expenses. This process will reduce your It costs as there are no unexpected blow outs.
To receive more information about our Fixed Price IT offer please ring the office on 1300 486 334 or fill in the form to your right.
If all you looking for is IT services by the hour then click here.