SUPPORT

IT Medic provide high quality IT support to businesses all over Melbourne. When staff have problems with their computers they turn to us to get their problems fixed quickly.

To speak to IT Medic about a solution today click here.

Using the IT Medic Remote Management Tool (RMT) we can pro-actively keep your PC running in tip-top condition, this will dramatically reduce the number of problems you have with your computer system. The RMT is a small software robot that we install on your computers. It keeps us informed of the health of your computers and allows us to take better care of your systems. When you do have unforeseen outages IT Medic will know about the problem straight away. Ask a sales consultant about getting the RMT working for your business.

The RMT securely allows us to :

Take remote control of your PC to fix problems
Audit the computer for software and hardware specifications
Raise Alerts when you get low on disk space.
Run Spyware Scans and updates in the middle of the night
Automatically remove temporary files from your computer so they don't take up disk space.
Update the software of your PC - Windows Patches and other vendors
Lock the computer down so the computer user is restricted to business activities
Rollout new versions of software to your PC
Produce monthly Management Information Reports about your computer systems health
Maintaining strict confidentiality about you equipment.
Plus much more

We'll Keep your Computer Systems Healthy!

Engage IT Medic on one of our support plans, to receive cost effective help when you need it.

IT Medic regularly perform maintenance tasks for our satisfied clients. Most of the tasks can be done out of office hours using our RMT.