MONTHLY SUPPORT PACKAGES

IT Medic offer you a choice of levels of support based upon the number of computers you operate and level of service and support you desire.

Our packages offer you on-site and remote service to ensure your computers and server are working efficiently and your backup and antivirus software is both up-to-date and effective.

Basic Support Plans

– IT support available at call
– Low cost for a low level of support, where you choose when and how to use our services.

Pro-Active Support Plans (click here to view details) using the RMT

 – We will know there are system problems before you do using our RMT (IT Medic Remote Management Tool)
– The RMT performs proactive scanning on your systems once a week, and constantly listens for problems.
– Comprehensive measuring of your computer system Health via our monthly Health report.
– Faster problem solving as we are familiar know your systems.

Flat Rate IT Support (One fee each month – click here to view details)

– We agree on a monthly charge to keep your IT system running beautifully.
– Onsite support included
– Telephone Support included
– New PCs setup included
– New user setup included
– Parts and material extra
* conditions apply