Terms and Conditions of doing business with IT Medic Australia P/L  ( A.B.N 87 765 537 372)

1. Ownership in any hardware or software (the Goods) sold to the Customer remains with IT Medic Australia until paid for in full. Until paid the Customer holds the Goods as fiduciary bailee and the Goods shall not form part of any other equipment owned by the Customer.

2. Any quotation given for the supply of Goods remains valid for 14 days only or as indicated on the quotation.

3. Any services to be rendered by IT Medic Australia shall be charged for unless a fixed quotation is provided to the Customer. While IT Medic Australia will use its best endeavours to complete the task within the shortest time possible, any indication as to the time to be taken in completing any task shall be an estimation only. IT Medic Australia will not under any circumstances be liable for loss or damages whether direct or consequential for failure to complete any task within the estimated time.

4. IT Medic Australia shall not under any circumstances be liable to the Customer for any direct or consequential loss or damages and the Customer shall not be entitled to make any claim against IT Medic Australia due to:
   A. The supply of damaged or defective Goods;
   B. The failure of the Goods;
   C. The rendering of IT Medic Australia’s services;
   D. Any of the matters set out in paragraph 9 hereunder.
5. The liability of IT Medic Australia shall at all times be limited to one of the following determined by IT Medic Australia namely:
   A. In the case of supply of Goods;
   B. To the replacement of Goods or the supply of equivalent Goods; or
   C. The repair of the Goods; and
   D. In the case of service;
   E. The supply of the services again; or
   F. The cost of obtaining the service to be supplied again.
6. The customer hereby acknowledges and agrees that IT Medic Australia shall have a lien over all Customers’ equipment in its possession belonging to the Customer to secure payment of any or all amounts outstanding from time to time.
7. In the event of any increase in any costs of material, components, accessories, labour, insurance, freight, rail age, delivery, duties and rates if exchange between the date on which the contract is entered into and the date of delivery of the Goods to the Customer, the contract price shall be increased accordingly.
8. In the event of payment not being made within 7 days of the date of this invoice, IT Medic Australia shall be entitled to charge a late payment fee of 3% of the total amount or $44 per month (whichever is greater) compounding monthly, from the due date of the payment.
   
   Failure to remit payment within this time may result in your account being referred to Dun & Bradstreet for collection purposes. All costs and expenses incurred in recovering any amount owed will be added to the debt including collections, solicitors and legal costs. I/We also agree that IT Medic Australia Pty Ltd may give information about me/us to any credit reporting agency to obtain a consumer/commercial credit report about me/us or to allow a credit reporting agency to create or maintain a credit information file containing information about me/us, listing defaults and exchanging information with other credit providers (under section 18(E)(1) and 18(K) of the Privacy Act 1988).
9. IT Medic Australia shall not be liable or responsible whether directly or consequently following the supply of services or Goods, for:
   A. Any data loss suffered by the Customer;
   B. Any conflict between the Goods supplied and the Customer’s existing equipment;
   C. Any security breaches, internal or external;
   D. Lack of compatibility between the Goods and the Customers existing equipment;
   E. The support of third party applications, or any hardware or software installed by IT Medic Australia;
   F. The functionality of hardware and software except as provided in 5 above;
   G. Data loss or corruption to the Goods or the Customer’s equipment due to viruses irrespective of whether or not antivirus software was installed;
   H. Backup of data or update of antivirus software.